Concierge Receptionist Part-time Job

The community concierge is the first contact for all visitors. This position requires creating a good first impression through professionalism and being courteous to everyone who walks in and/or calls the community.

Weekends are required

Essential Functions

• Answers incoming calls, both internally and externally, in a warm pleasant and professional manner
• Ensures that all messagges are relayed promptly to the intended person
• Maintains visitor log
• Greets all visitors, residents, family members and associates in a warm and inviting manner on the phone and by standing and walking around the desk for anyone entering the community
• Inputs data related to resident assessments in the Yardi system as directed by the Executive Director and Director of Resident Care.
• Possess and maintain knowledge of the community , its benefits, service provided, the residents and associates.
• Be able to assist the Director of Sales with inquiries when necessary
• Assists Business Office Manage with administrative support as needed
• Offers refreshment to visitors and make them feel welcome and comfortable
• Collects the residents' mail duties such as receiving and prepares it for distribution

Qualifications/Skills/ Educational Requirements:

• Must have a high school education
• Must be able to communicate effectively
• Must possess excellent customer service skills
• Must have patience, tact, cheerful disposition and enthusiasm at all times
• Must possess basic computer usages and data entry skills
• Knowledge of Microsoft Office applications preferred
• Able to communicate effectively with all levels of management, associates, residents, family members, and outside contacts
• Must possess a passion to work with and around senior citizens