Community Relations Manager Full-time Job

Now Hiring a Community Relations Manager, Senior Living Sales & Marketing - Assisted Living & Memory Care Community

We are looking for a Community Relations Manager to join our team at Spring Hills Hunters Creek in FL as soon as possible. We are a well-established Assisted Living and Memory Care community in the Orlando metropolitan area.

For this role, we offer industry leading base salary and a comprehensive benefits package:

• Bonuses - Annual Longevity & Generous Referral Bonuses
• Commissions
• Medical, Dental, Vision
• 100% Paid Life Insurance
• Flexible Spending Accounts
• Vacation – starting at 3 weeks
• Sick/Personal Time
• Employee Appreciation Program
• 401K Match
• Continuing Education Available

Spring Hills Hunters Creek, our company is defined by our motto of “Caring with a Commitment to Quality” by aspiring to the highest professional standards, while providing care and services in a nourishing, compassionate environment that supports the health and well-being of each of our residents. Our ongoing concern for the needs of our communities, along with a dedication to the highest personal and professional standards will inspire us to exceed the expectations of the people we serve, which include our residents and our fellow associates. We are a premiere health care provider in the communities that we service.

Position Summary: Community Relations Manager must have experience in senior Living Sales & Mrketing, prefrebly Assisted Living/Memory Care setting.Represents the Community on various levels cultivating relationships. This position is responsible for meeting census goals through effective education and counseling of prospects. Helps create community initiatives, which allow the Community to raise its public exposure, create industry awareness, and develop referral relationships. This position reports to the Executive Director and may be required to supervise the Community Relations Coordinator, if applicable.

Essential Functions:

• Increases and maintains community census. Converts prospects into move ins.
• Demonstrates a strong knowledge of sales strategy and implementation
• Arranges and conducts on-site tours and off-site visits with prospective residents and their families for the purpose of discovery.
• Follows up with prospects via phone and home visits.
• Community Relations Manager demonstrates a strong knowledge of One on One sales strategy and implementation. Successfully obtains One on One discovery and participates in on-site tours, home visits, and creative prospect follow up
• Maintains a detailed, manual tracking system on all prospects.
• Facilitates and participates in Top Ten Team Daily Meetings.
• Continuously create, unique, and personal follow up for prospects and their families.
• Community Relations Manager Facilitates and assists with the completion of the resident move in process and completes all necessary paperwork.
• Shares sales discovery with community management team during conference meetings.
• Maintains current knowledge of key competitor pricing, strengths, and weaknesses
• Community Relations Manager stocks and maintains appropriate, relevant, and meaningful Creative Follow Up items.
• Attends work as scheduled, including nights and weekends, and follows community's call-off procedures
• Process pertinent marketing information in a timely fashion.

Qualifications:

A Bachelor’s Degree (B.S.,B.A.) from a four year college or university; and one to two years related experience and/or training; or equivalent combination of education and experience. Must have own car. Local travel required.