Manager, Skilled Nursing Facility Business Office, Full-time Full-time Job

For 50 years, Brooks Rehabilitation , headquartered in Jacksonville, Fla., has been a comprehensive source for physical rehabilitation services. As a nonprofit organization, Brooks operates one of the nation’s largest inpatient rehabilitation hospitals in the U.S. with 160 beds, one of the region’s largest home healthcare agencies, 40 outpatient therapy clinics, a Center for Inpatient Rehabilitation in partnership with Halifax Health in Daytona Beach, the Brooks Rehabilitation Medical Group, two skilled nursing facilities, assisted living and memory care. Brooks will treat more than 60,000 patients through its system of care each year. In addition, Brooks operates the Clinical Research Center, which specializes in research for stroke, brain injury, spinal cord injury and more to advance the science of rehabilitation. Brooks also provides many low or no cost community programs and services such as the Brooks Clubhouse, Brooks Aphasia Center and Brooks Adaptive Sports and Recreation to improve the quality of life for people living with physical disabilities. Brooks Rehabilitation proudly employs over 2,500 clinicians and staff across the state of Florida. We are looking for exceptional people to join our culture of caring and bring our mission to life .
Responsibilities:

• Meet or exceed monthly collection, days in AR and Aging KPI’s
• Maintain the facility's accounts receivable system according to Brooks Rehabilitation's policy and procedures.
• Maintain, post and update the facility's accounts receivable; create and process Medicare, Medicaid, Hospice, Managed Care and private pay bills; resolve billing issues.
• Prepare and generate end of month close out reports.
• Initiate collection actions on overdue receivables
• Monitor & process credit balances monthly. Report Medicare credit balances quarterly.
• Advise the Administrator and Corporate Controller on accounts receivable matters.
• Maintains records and supporting financial transactions of the facility
• Implement and maintain the annual operating department budget, ensuring that operations are managed within the established guidelines.
• Select, train and evaluate employees and initiate personnel actions in accordance with Human Resources policies and organization philosophy.
• Prepare daily census and distribute to appropriate staff.
• Maintain residents' electronic financial files.
• Reconcile Petty cash and resident trust bank statements; prepare daily cash receipts and bank deposits; reconcile and replenish petty cash as needed.
• Prepare and distribute quarterly resident trust statements.
• Provide educational and training opportunities for staff members to ensure professional development and their ability to perform their roles to meet Key Performance Indicators.
• Approve bi-weekly payroll for staff according to Brooks Rehabilitation policy and procedures; reconcile daily attendance records.
• Practice positive resident relations by demonstrating Brooks Rehabilitation care and service standards to residents, families, guests and the general public.
• Assist in the implementation of new systems designed to improve workflow and enhance the collection/cash flow process.
• Develop Key Performance Indicators and Goals for all department staff and monitor these goals and provide feedback.
• Ensure that fee schedules and proration rules are up to date and loaded properly in the system.
• Monitor industry changes and alert appropriate team members timely.
• Report monthly to Network Operators regarding Accounts Receivable/Aging, Bad Debt, Cash Collections, and other Key Department Performance Indicators.
• Monitor Adjustments to ensure the system is updated and working properly.
• Practice all safety, loss prevention and infection control procedures.
• Maintain and protect the confidentiality of the resident information at all times.
• Other duties as assigned by Management.

Qualifications:
Required

• High School diploma required
• Two years’ experience performing all aspects of medical billing required.
• Two years of office leadership/supervisory experience required.
• Ability to effectively communicate with residents, families, supervisor, employees, governmental agencies, HMO's and other health related entities.
• Demonstrated skill with billing systems, computer and other office equipment.
• Willingness to work with the elderly.
• Prior experience in Skilled Nursing Facility billing and accounting
• Knowledge and experience Microsoft Office and Long Term Care accounting system

Preferred

• Bachelor’s Degree in Accounting/Finance/Business Management preferred.
• Knowledge of Assisted Living Facility business practices and billing.

Location: Bartram Crossing, 6209 Brooks Bartram Dr Building 100, Jacksonville, FL 32258
University Crossing, 6210 Beach Blvd, Jacksonville, FL 32216

Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:

• Competitive Pay
• Comprehensive Benefits package
• Vacation/Paid Time Off
• Retirement Plan
• Employee Discounts
• Clinical Education and Professional Development Programs

Job Type: Full-time

Schedule:

• 8 hour shift
• Day shift

Work Location: One location