Concierge - Luxury Assisted Living Community Full-time Job

We Are: Tuscan Gardens is committed to the proposition that every senior is entitled to live a life of Purpose, Passion, and Joy. Our mission is to create an environment in which they can experience that on a day by day basis.

We are looking for a Concierge for our beautiful Delray Beach community.

Responsibilities:

• Provide ongoing switchboard coverage.
• Serve as receptionist and greet guests, residents, vendors, suppliers, etc., either in person or on the telephone in a warm and professional manner.
• Be discrete and honest.
• Be clear, friendly and professional on telephone calls.
• Solve issues presented by residents, guests, vendors, suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept packages delivered, documents receipt of packages in logbook, and notifies resident (recipient) of delivery.
• Distribute packages, business mail and magazines.
• Maintain security for admittance to all entries accessible to public.
• Prepare maintenance work orders as requested by residents and staff.
• Ensure lobby area is kept neat and clean. Picks up debris and keeps desk work area clutter free.
• Complete tasks on the computer such as inputting resident data, maintaining resident and associate databases.
• Greet job prospects, provide job application, and explain next steps regarding interview process.
• Stay informed of the communities’ activities, meetings and various events.
• Assist the Executive Director and the Associate Director with various administrative tasks.

Qualifications:

• High School Diploma or equivalent (GED) required.
• Minimum of 1-year experience as Receptionist/Switchboard Operator/Hospitality Concierge required.
• Prior experience in a senior living environment or equivalent industry preferred.
• Prior experience as an administrative assistant preferred.
• Must be able to work flexible hours.
• Must be able to read, write and speak English proficiently.

Benefits:

• Supportive Work Environment
• Excellent Compensation
• Attractive Incentives
• Longevity Bonus
• Referral Bonuses
• Extensive and well-rounded training program
• Continued career development and growth opportunities
• Perks and Incentive Programs

Apply Now: To express an interest and apply for this position, please review our corporate website at www.TuscanGardens.com.  If you believe you are the right person for the position, please forward your resume. Since we seek only the best, we can assure you that we will take your application very seriously.

Tuscan Gardens® is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability or any other federal, state or local protected class.

Job Type: Full-time

Schedule:

• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Administrative: 1 year (Preferred)

Work Location: One location