Billing Specialist Full-time Job

We are here to make everyone feel at home.
Patients. Families. Nurses.

Family First Homecare is how children with complex medical needs can receive the highest level of care needed in the comfort of their own homes. To make homecare work, it takes a partner who will always do three things: tell the truth, own the details, and raise the bar. Only Family First Homecare brings this approach.
At Family First Homecare, we want to get our patients and families home, but we also want to provide a place our team members can call home too. Let’s talk about what you need and how we could get you home.

Position Description:
The Billing Specialist is responsible for the execution of daily revenue cycle activities. Such activities include process authorizations, claim submission, denial and accounts receivable management and posting of payments.
Additional responsibilities include representing Family First Homecare and its services in a competent, professional, and responsive manner while maintaining standards of high-quality customer service in accordance with all state, local and federal requirements, rules, and regulations.

Primary Duties and Responsibilities:

• Process authorizations
• Process insurance claims
• Post payments
• Process and manage payer denials, exceptions, and exclusions
• Manage accounts receivable
• Assist with research to resolve billing and payer audit issues as needed

Ancillary Duties and Responsibilities:

• Participate in FFHC Quality Assurance and Performance Improvement Program (QAPI) as requested
• Complete all mandatory training / in-services as assigned
• Adhere to FFHC compliance and ethics expectations
• Maintain patient and family confidentiality
• Maintain professional, supportive, and responsive interpersonal communication skills
• Preform other duties as assigned

Minimum Requirements:

• High school diploma or equivalent
• Minimum of 2 years’ experience in home healthcare billing
• Proficient use of Matricx Care and Kantime EMR systems
• Proficient use of in MS Office Suite and standard office equipment
• Can execute a high volume of phone calls with appropriate etiquette.
• Manage a wide variety of activities and functions simultaneously
• Cleared background screening
• Read and communicate in English both verbally and in writing

COMPANY INFORMATION
Has access to all patient medical records and patient financial accounts, personnel records, and Agency financial records, which may be discussed with all management staff, including the Governing Body.
Family First Homecare Mission Statement

Family First Homecare delivers the highest possible standards of both care and communication to the families we serve. Our commitment to tell the truth, own the details, and raise the bar is evident in everything we do. Let’s get you home.

Family First Homecare Values

Tell the Truth
Honest people always demonstrate a high degree of integrity and openness in all their relationships.
Own the Details
Servant leaders take responsibility for everything they do, bringing out the best in themselves and in others.
Raise the Bar
Innovators are always looking for new ideas, better ways, and creative excellence.

#FFCORPMAN